This policy was last updated on November 29, 2005.
At whats-in-store.com, we respect our customers and understand that you
are concerned about privacy, so we've instituted policies intended to
ensure that your personal information is handled safely and responsibly.
We have posted this policy to let you know what kind of information we
collect, how it is handled, with whom it may be shared, what choices you
have regarding our use of your information, and how you may access some
of the data you provide to us.
As we continue to update and develop our Web site and take advantage of
new technologies, we will maintain physical, electronic, and procedural
safeguards that comply with federal standards to guard your nonpublic
personal information.
At whats-in-store, we value the trust you have placed in us. As part of
our relationship, we recognize and respect your privacy. That's why we
will diligently protect the information you share with us.?
whats-in-store is here to serve you! In order to serve you better, we ask
that you provide us with certain information, such as your name, e-mail
address, postal address, phone number, and credit card number. We'll
use this information to process your order and provide you with periodic
e-mails about merchandise, services, and promotions. We do not
sell or rent to any third party the personal information you provide to
us online, or share your information with any unaffiliated third party
without your consent.
This privacy policy specifies what information is collected from and
about you, as well as why and how we use it. We also explain to you the
options you have about the information that is collected about you. If
at any time you have any additional questions about your privacy on
whats-in-store.com, please contact us:
By E-mail: whatsnstor@aol.com or info@whats-in-store.com
By Phone: (615)794-7560
Fax: (615)?794-4223
By Mail: whats-in-store, 407 Main Street, Franklin, TN? 37064.
GENERAL BROWSING:
whats-in-store.com gathers navigational information about where you go on
our Web site. This information allows us to see which areas of our site
are most visited. This helps us improve the quality of visitors' online
shopping experiences by recognizing and delivering more of the features,
services and products our visitors prefer. Additional non-personally
identifiable information (i.e. domain type, browser version, service
provider and IP address) may be collected which will provide information
regarding your use of our Web site (such as the time of your last visit
to a page on our site).
DISCLOSURE OF PERSONAL INFORMATION:
Any information you provide to us at this site when you establish or
update an account, shop online or request information (i.e. name,
address, e-mail address, telephone number and credit card information),
is maintained in private files on our secure Web server and our internal
systems. This information is used to enable whats-in-store.com to deliver
services to you.
If you are visiting whats-in-store.com from a location outside of the
U.S., your connection will be through and to servers located in the U.S.
Your orders placed through whats-in-store.com will be accepted and fully
processed in and shipped from the U.S. and all information you provide
will be processed and securely maintained in our Web server and internal
systems located within the U.S.
We do not disclose any nonpublic, personal information about you to
anyone, except as permitted by law. We restrict access to your personal
and account information to those employees who need to know that
information to provide products or services to you.
whats-in-store?does not sell, rent or trade your e-mail address to third
parties. We may, however, use third parties to help us provide services
to you, such as fulfilling orders, processing payments, monitoring site
activity, and conducting surveys. If personally identifiable nonpublic
information (i.e. name, address, e-mail address, telephone number) is
provided to any of these third parties, we will require such third party
to adhere to the same non-disclose policy as whats-in-store.
WHAT INFORMATION DO WE COLLECT?
We collect various types of information depending upon how you use our
site.
? When you order from us, we collect your name, address,
email address, phone number, and credit card number (with expiration
date) or electronic gift card number.
? When you become an whats-in-store.com registered user, we
collect your name, mailing address, email address, phone number, and
password. This information is gathered to make your shopping experience
as a registered user the quickest, and easiest possible.
? At Checkout, we collect the above information, as well as a credit card
number and a billing and shipping address. If you are a registered user
and have signed in before entering that information, it will be
automatically saved for you.
WHAT ARE COOKIES AND DO WE USE THEM?
A cookie is a small piece of information sent by a Web site that is
saved on your hard disk by your computer's browser. It holds information
a site may need to interact with you and personalize your experience.
Session cookies exist only for as long as your browser remains open.
Once you exit your browser, they go away. We use session cookies to
maintain information we need to have in order for you to shop at
whats-in-store.com. For example, the Session ID cookie that we ask your
browser to hold retains the ID for your shopping bag. Without the
Session ID cookie, you can't add merchandise to your bag and carry it to
Checkout.
Cookies can be used by a Web site to recognize you. But that does not
necessarily mean any personal information is stored in the cookies. At
whats-in-store.com, we store no personal information about you in the
cookies. Anything you choose to tell us about yourself (such as your
address and email address) is stored safely and separately on our
secured servers, and you need to provide a password to access it.
We also use cookies to look at how groups, rather than individuals, use
our Web site. In our physical stores, we can observe which areas of the
store are most heavily trafficked and determine what displays or sales
are the most successful. Then, we can identify ways to improve the
customer experience. On the Web, cookies help us develop a similar
understanding so that we can continue to improve the arrangement,
product offerings, and merchandise placement you see at
whats-in-store.com.
HOW DO WE USE YOUR INFORMATION?
We may use your information in a number of ways, including the
following:
? To improve the content on our Web site. For example, we
may use cookies to find out which parts of our site or our products are
visited most often.
? To enhance your online shopping experience. For example,
we may use it to recognize you and welcome you to the site.
? For marketing and promotional purposes. For example, we
send out emails to our customers about products or events that we think
may be of interest to them. We also may send you offers for discounts,
etc. You may elect to be removed from any marketing and promotional
e-mail without affecting your browsing ability or registered user status.
CAN I ACCESS MY INFORMATION?
If you are a registered user of whats-in-store.com, you can update your
information whenever you visit the site. Simply add an item to your
cart, click "checkout," and you will have the opportunity to view and
update your information.
If you have questions about your order you may check your order status
online by clicking "order tracking."
If you would like to email our Customer Service Department please use
the Contact Us button, and a staff member will contact you as soon as possible.
IS MY INFORMATION SECURE?
whats-in-store?uses Secure Sockets Layer (SSL) technology to keep your
online order information safe.
Some versions of browsers and some firewalls don't permit communication
through secure servers. In that case, you'll be unable to connect to the
server, which means you won't be able to mistakenly place an order
through an unsecured connection. If you cannot access the secure server
for any reason, you can place your order by calling (615)794-7560.
HOW DO I REMOVE MY INFORMATION?
Upon registering with whats-in-store.com, you will be given the choice as
to whether you would like to receive future mailings from whats-in-store.
In selecting no, we will not contact you regarding future specials or
sales. In selecting yes, you authorize whats-in-store to send mail to
you regarding these special deals and/or events.
You can remove yourself from this list at any time. Simply?follow the instructions?to "Unsubscribe."
Your confidence in us is important and we want you to know that your
personal and account information is safe. If you have any questions or
concerns, please contact us.
Thank you for shopping whats-in-store.com.
